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26/06/2024 Banking Innovation
Face Pay is a service developed by Halyk, which allows passengers to pay for their journey without using a smartphone or payment card at every Almaty metro station. This is a big step for the development of payment technologies in public transport
Innovation details
Country
Kazakhstan
Category
Operational Excellence
Keyword
Cybersecurity & Authentication, Biometrics, Payments

Innovation presentation

Halyk Face Pay was created to fulfill several objectives for clients:

- Easy to use - no need to carry purses or mobile gadgets for contactless payment - Minimizing the risks of third party payments - Reduction of payment time - No need to remember logins, passwords or pins

Halyk Bank is committed to the efficient and secure digitization of all banking processes step by step. Face Pay has become one of the steps to achieve this goal, building on international experience and the growth of biometric payments worldwide. Thus, the global biometric technology market grew from $19.5 billion in 2020 to $49 billion in 2023.

After connecting all metro stations in May, the number of customers who connected Face Pay in the Halyk app increased by 70%, and the number of passages through Face Pay turnstiles increased by 4.5 times compared to April.

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