Submitted by

Crédit Mutuel Arkéa

Premium
05/09/2016 Banking Innovation
A Blockchain application to share customer repository (KYC) among all ARKEA subsidiaries.
Innovation details
Country
France
Category
Customer Experience

Innovation presentation

Crédit Mutuel Arkéa is the first bank to implement an actual Blockchain application that shares and distributes its customer repository (KYC) among its subsidiaries. This development simplifies customer onboarding and the update of regulatory KYC information. From now on, every item of information is automatically consolidated — subject to the customer's consent — and distributed to all of the Group’s entities. Compliance is thus shared dynamically. Our customers no longer have to provide their identity and proof of address each time they make a request, since this information is now shared.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more?

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.

Related Content