Banking Beyond Boundaries: Integrating Housing, Energy and Mobility Ecosystems Qorus Reinvention Awards - Europe - Winner

Submitted by

KBC Group

We put the client at the heart of all the products and services we develop and at the centre of everything we do. Our focus is on a ‘digital first’ approach with a human touch, and investing in the seamless integration of our various distribution channels. We are working on...

Premium
20/09/2023 Banking Innovation
We aim to revolutionize the banking landscape by integrating housing, energy and mobility into one seamless, customer-centric ecosystem. Steering data, smart data analytics, artificial intelligence and strategic partnerships. We're offering comprehensive, tailored services and solutions that anticipate and address our customers’ complex challenges. This isn't just the future of banking... this is the future of sustainable, empowered living.
Innovation details
Country
Belgium
Category
Beyond Core Banking Offerings
Keyword
Customer experience, AI & Generative AI, Data, Mortgage, Automation, Mobility
Total Cost
$1M-5M

Innovation presentation

Together with Kate, our in-house virtual assistant, we're delivering end-to-end solutions in housing, energy, and mobility. This comprehensive approach includes: Expert Advice: Offering informed tips to guide customer decisions. Installation Support: Assisting customers with setting up essential systems and equipment. Maintenance Plans: Providing subscription-based upkeep and support for continued ease. Financial Solutions: Facilitating purchases and mitigating risks through tailored loans and insurance options. The Highly Effective House consists of the following 7 steps: Prevention 1.Replace Energy Drainers: Swap out older, energy-consuming appliances for energy-efficient alternatives. 2.Energetic Renovation: Insulate your home to minimize energy loss. Self-Sufficiency 3.Energy Generation: Install solar panels for self-sustained, clean energy. 4.Energy Storage: Utilize home batteries to store surplus energy. 5. Energy Management: Implement a smart home system to optimize energy use. Community Engagement 6.Share Energy: Coordinate to buy or sell energy when prices are most favorable. 7. Profit from Green Energy: Create opportunities to share clean energy and generate an energy dividend. We're forging robust collaborations with partners like Immoscoop, Eliq, Setle and Impact each contributing their unique expertise. As we continue to refine our ecosystem, we remain committed to expanding our network of partners to introduce even more innovative and beneficial experiences for our customers. Our Ecosystems Strategy aims to offer not just financial incentives but holistic solutions that facilitate sustainable living while addressing the unique challenges in housing, energy, and transport.

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