Qorus Banking Innovation Awards 2023

Banking Beyond Boundaries: Integrating Housing, Energy and Mobility Ecosystems

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20/09/2023 Banking Innovation

About

We aim to revolutionize the banking landscape by integrating housing, energy and mobility into one seamless, customer-centric ecosystem. Steering data, smart data analytics, artificial intelligence and strategic partnerships. We're offering comprehensive, tailored services and solutions that anticipate and address our customers’ complex challenges. This isn't just the future of banking... this is the future of sustainable, empowered living.

Innovation presentation

Together with Kate, our in-house virtual assistant, we're delivering end-to-end solutions in housing, energy, and mobility. This comprehensive approach includes:

Expert Advice: Offering informed tips to guide customer decisions.

Installation Support: Assisting customers with setting up essential systems and equipment.

Maintenance Plans: Providing subscription-based upkeep and support for continued ease.

Financial Solutions: Facilitating purchases and mitigating risks through tailored loans and insurance options.

The Highly Effective House consists of the following 7 steps:

Prevention

1.Replace Energy Drainers: Swap out older, energy-consuming appliances for energy-efficient alternatives.

2.Energetic Renovation: Insulate your home to minimize energy loss.

Self-Sufficiency

3.Energy Generation: Install solar panels for self-sustained, clean energy.

4.Energy Storage: Utilize home batteries to store surplus energy.

5. Energy Management: Implement a smart home system to optimize energy use.

Community Engagement

6.Share Energy: Coordinate to buy or sell energy when prices are most favorable.

7. Profit from Green Energy: Create opportunities to share clean energy and generate an energy dividend.

We're forging robust collaborations with partners like Immoscoop, Eliq, Setle and Impact each contributing their unique expertise. As we continue to refine our ecosystem, we remain committed to expanding our network of partners to introduce even more innovative and beneficial experiences for our customers.

Our Ecosystems Strategy aims to offer not just financial incentives but holistic solutions that facilitate sustainable living while addressing the unique challenges in housing, energy, and transport.

Uniqueness of the project

Stepping into the future, our focus on AI and smart data analytics has helped us do even more for our users. It has powered the vision and conception of Kate, our virtual assistant. Far from a mere gimmick, Kate is a manifestation of our commitment to provide personalized, efficient service to our customers, symbolizing the strides we've taken towards modernization.

As our virtual assistant Kate becomes increasingly sophisticated, our potential for addressing intricate and pressing issues in our customers' lives expands. Particularly in the sectors of housing, energy, and to a lesser extent, mobility, the challenges are escalating.:

Energy: In Europe, about 30% of total energy consumption comes from renewable sources, underscoring the urgency of the switch to cleaner alternatives. Yet this transition comes with its own complexities, affecting household budgets and the cost of living.

Housing: The housing market presents its own set of hurdles. With the average housing cost in Europe taking up approximately 40% of a household's disposable income, securing an affordable, energy-efficient and sustainable living situation is becoming increasingly elusive for many.

Mobility: The growing need for greener transportation options further complicates the day-to-day lives of consumers.

This intricate web of challenges mandates a comprehensive, multi-disciplinary approach, and it's precisely here that our Ecosystems Strategy comes into play. We intend to harmonize technology, diverse industry sectors, and most importantly, human needs, to deliver integrated solutions. Our aim is not simply to offer individual services but to create a value-driven ecosystem where these elements interconnect seamlessly.

We aim to immerse ourselves in understanding and solving problems within the realms of housing, energy, and mobility. By doing so, we don't just maintain our core banking services, but we also identify new revenue streams and value propositions for our customers. This is a deep, strategic commitment to simplify lives by offering services that don't just meet but anticipate our customers' needs, thereby reinforcing our core business model.

In essence, the Ecosystems Strategy represents the next logical step in our journey. It leverages the insights and technologies we've developed over the years, aiming to provide more than just financial services. It is about forging a new paradigm of interconnected solutions that help our customers navigate the complex challenges they face every day.

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