Qorus Banking Innovation Awards 2023 - Winner

ABN AMRO Contact Centre GenAI

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ABN AMRO Asset Management

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13/09/2023 Banking Innovation

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ABN AMRO is the first Dutch bank to use Generative AI to empower call centre agents with automated call summarization and real time answer suggestions. From idea to scaling phase in 5 months.

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ABN AMRO Contact Centre GenAI

ABN AMRO Asset Management

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