ABN AMRO Contact Centre GenAI Qorus Banking Innovation Awards 2023 - Winner

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ABN AMRO Asset Management

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13/09/2023 Banking Innovation

ABN AMRO is the first Dutch bank to use Generative AI to empower call centre agents with automated call summarization and real time answer suggestions. From idea to scaling phase in 5 months.

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ABN AMRO Contact Centre GenAI Qorus Banking Innovation Awards 2023 - Winner

Submitted by

ABN AMRO Asset Management

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Interested in learning more?

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