About
Mobli is a mobile application of Compensa, which enables to insurance agents comprehensive sale of motor insurance on mobile device.
Innovation presentation
Mobli is the first comprehensive mobile application for insurance agents, which enables to go through the whole sales process in an application. A few months after the release, almost 10% of new offers begin just in the Mobli.
Mobli provides the transparency of the offer and the entire offering process, for both - agent and customer. In a few simple steps an agent can prepare a comprehensive offer tailored to individual needs. The process can be finalized in Compensa sales system from through application or alternativly it can be mailed directly to the customer, who can chceck the offer, accept it and make an online payment.
Mobli main purpose is to simplify an insurance agent's work anywhere, anytime. An agent has a choice: to scan the AZTEC code from the registration vehicle card or to enter data manually in order to check whether a resumption is available.
After scanning the AZTEC code, the apllication autofills data regarding the viehicle and driver. Next step is to specify the offer by:
• Defining starting insurance date
• Adding co-owners of the vehicle
• Defining the age of the youngest driver
• Determine the unusual use of the vehicle
• Editing sum of the insurance
B
ased on above information the offer appears, which can by further modified by the agent. The choice of the number of installments is transparent - the agent can check how total premium changes, in case of payment in the installments and in which deadlines individual premiums will be required.
Uniqueness of the project
Mobli stands out from other solutions thanks to its positive user experience including the application simplicity and speed. Moreover, Mobli enables us to go through the whole process – from collecting the data, through preparing an offer up to sending it online to the client.
What is also very important at the app was designed in accordance with the omnichannel idea. The Agent can start a process in Mobli and go to sale system at any moment, where he can find current and updated information from Mobli.
Mobli is an incremental innovation. We used existing technology, but we used it in a unique and innovative way. Compensa is oriented toward creativity and innovation, but we also care for our Agents, employees and Customers. While making an innovation for our Agents, we talked to them about their needs. Besides, to make our solution better, we created a prototype that the Agents could test and evaluate.