SkinVision – Detect your skin cancer Qorus Innovation in Insurance Awards 2019 - Winner
ItalyCategory
Customer ExperienceKeyword
Customer experience, Prevention, Health insurance
Innovation presentation
Generali Welion identified the growing demand from individuals to take care of their own health and wellbeing. Welion believes in prevention, for this reason offer SkinVision; an app of digital therapeutics that provides an integrated dermatology service as a preventive health medium that helps you stay on top of your skin health. Welion is an exclusive distributor of this innovative system because makes it possible to detect skin cancer at an early stage when it’s most treatable and has less expensive treatment options. Having healthy clients is an advantage for both part; for the health of the customers and for the insurance which doesn’t have to bear additional costs for treatment. SkinVision technology use an innovative algorithm to analyze skin spot, allowing users to prevent and act act promptly by minimising skin cancer cases. The screening is simple: just take a picture of the skin spot and send it via app. The algorithm gives you a low, medium, or high-risk indication within 30 seconds. In case of a high-risk indication, you get free advice from a team of dermatologists on the next steps to take. SkinVision allowed users to take an active role in checking and monitoring your skin health regularly and set up reminders. Solutions of digital therapeutics like SkinVision can contribute to increase the health of individual through making them aware of health issues related to skin cancer and allowing them to become active in checking and monitoring their skin directly from their smartphone. Welion as part of Generali Group want to be as Life Time Partner of their customers and believes in prevention. The main teams involved are: Customer Experience Design Customer Excellence & Delivery Marketing, Products & Services
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