Qorus-Infosys Finacle Banking Innovation Awards 2025

Virtual camera solution to enhance customer representative security

Submitted by

İşbank Group

Logo of İşbank Group

As a result of its historic commitment of contributing to the industry of the country, Isbank...

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11/06/2025 Banking Innovation

About

We use the Syntonym Virtual Camera to enhance privacy in video calls by replacing real faces with AI-generated ones—protecting our customer representatives, boosting their confidence, and ensuring a professional appearance in every interaction.

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