Information at the speed of light!
The innovation consists in the creation of two tools for our Customer Care Department: a knowledge base framework and a chatbot that allow the Contact Center operator to gather and, consequently, give the information requested by the customers very quickly.
A real team work focused on customer centricity.
We've incorporated Artificial Intelligence to enhance user interactions, streamline issue resolution, and provide predictive analytics. Unlock the power of AI-driven...
Imagine filing a claim with just your phone in just 5 minutes. Reshaping the claim customer journey we’ve built a...
QNBilir: Transforming insurance with WhatsApp. Instant, personalized policy help at your fingertips, anytime, anywhere
When individuals join Discovery Vitality, we intend to swiftly onboard them and drive benefit activation. This allows them to experience...
This collaboration aims to revolutionize Clearcover's customer service experience by integrating Ada's 'AI Agent' into its platforms.
Through thorough research, MAPFRE has outlined four plausible scenarios and the role insurance might play in each.
Klarna's recent unveiling of its AI assistant, powered by OpenAI, has already made significant waves in the customer service realm.
ToumAI is on a mission to elevate African languages and insights, using advanced analytics to bridge the linguistic gap. The...
