“My best claim handler utilizing social style theory and AI” by E.design Insurance (Tokio Marine insurtech insurer) Qorus Innovation in Insurance Awards 2022
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15/04/2022
Insurance Innovation
E.design Insurance (Tokio Marine insurtech insurer) has launched a new service called " My best claim handler" for our customers to be able to communicate with our staff with as little stress as possible. In the event of an accident, AI assigns the most appropriate person to the customer based on the customer's communication style and the type of accident.
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