About
Wafa SOS is an innovative medical assistance service launched by Wafa Assurance for the members of its group health insurance contracts in Morocco. Operational since late 2023 nationwide, it is completely free of charge
Innovation presentation
Wafa Assurance announces the launch of a unique innovation in the Moroccan market: an innovative medical assistance service: WAFA SOS. This service, reserved for members of group health insurance contracts from the first dirham subscribed to with Wafa Assurance, has been effective nationwide since late 2023 and is free of charge.
Uniqueness of the project
WAFA SOS offers:
• 24/7 telephone assistance: A simple call to 2555 or 0529075161 or via the "Wafa Santé" mobile application allows the member to describe their health needs to receive tailored advice.
• Adequate medical assistance: Urgent care doctors are available to provide personalized medical guidance.
• Secure medical transportation by professional ambulance crews to the chosen healthcare facility.
• Personalized support to facilitate admission procedures at the healthcare facility and the implementation of coverage. This innovative service was piloted for two months with a few corporate clients of Wafa Assurance, who praised its added value to their employees. By extending it to members of Group Health contracts, Wafa Assurance reaffirms its commitment to providing innovative and personalized solutions to meet the medical emergency needs of its clients' employees.
