Digital Guarantee of Payment Qorus Innovation in Insurance Awards 2024

Submitted by

Generali

Generali is one of the largest global insurance and asset management providers, present in over 50 countries in the world, with a total premium income of € 81.5 billion in 2022.

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17/04/2024 Insurance Innovation

The Network digitalization contributes to create a seamless experience will make sure that Generali is close to his client providing guidance on a sensitive and important matter such as health

Innovation details

Country
ItalyCategory
Re-imagining the Customer ExperienceKeyword
Customer experience, Prevention, Insurance, Health insuranceBusiness Line
Health InsuranceDistribution Channel
Online / Direct

Innovation presentation

The Network digitalization contributes to create a seamless experience for our customers when they seek for advice on where to receive a medical treatment.

This digital evolution will make sure that Generali is close to his client providing guidance on a sensitive and important matter (health) and an outstanding experience simplifying the process of booking and GoP request.

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