About
The Network digitalization contributes to create a seamless experience will make sure that Generali is close to his client providing guidance on a sensitive and important matter such as health
Innovation presentation
The Network digitalization contributes to create a seamless experience for our customers when they seek for advice on where to receive a medical treatment.
This digital evolution will make sure that Generali is close to his client providing guidance on a sensitive and important matter (health) and an outstanding experience simplifying the process of booking and GoP request.
Uniqueness of the project
GOP (Guarantee of Payment) opening through HC provider or MyGenerali app
Efficient GOP request review and approval, leveraging smart process automation checks (already active, in continuous improvement)