Business Store by ATTIJARIWAFA BANK Qorus-Infosys Finacle Banking Innovation Awards 2024
MoroccoCategory
Reimagining the Customer ExperienceKeyword
SME Banking
Innovation presentation
The business store is part of the portal which is the first business portal in Morocco and Africa that offers the possibility of managing and completing all banking operations online instead of handling them in branches or in business centers.
The Business Store has been constructed with this agile, digital, and client-centric mindset; it is the first offer in Morocco which allows users of the portal to subscribe, monitor and manage all online banking services in a fully digital and autonomous way with availability 24/ 24H and 7/7days. The store is a service shelf that exhibits all product and service information (visuals, descriptions, use, prices, etc.) with the possibility to subscribe in less than a minute, to follow the status of the subscription and to also manage the offer they hold in an autonomous, fast, fluid way, with a simplified process saving them time and money.
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.