Grupal Credit Qorus-Infosys Finacle Banking Innovation Awards 2024
MexicoCategory
Social, Sustainable & Responsible BankingKeyword
Loans, SME Banking, ESG & Sustainability, SME Lending
Innovation presentation
Compartamos Banco's loans are mostly group loans with short terms, and most of them are granted to people who have a business or plan to start one to contribute to their household economy.
In 2023, Credito Crece y Mejora and Credito Mujer were merged to create Credito Grupal, allowing women and men to access the same type of financial service. With this merger, we remain committed to reaching more women and men and promote their financial inclusion.
We work in: · Opening of the Fusion Product in 10 Service Offices (mixed groups), now in 2024 we have all our service offices with this credit
· Redeployment: Redeployment functionality on a pre-approved line of credit.
· Increases to the maximum amount of group credit
· More robust benefits program, improvements in the design of rewards for group clients.
The areas involved in the fusion and transformation of this product were: Customer experience and Product
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