AgentGPT Qorus-NTT DATA Innovation in Insurance Awards 2025

Submitted by

AXA Italia Servizi ScpA

Premium

25/02/2025 Insurance Innovation

Introducing a virtual assistant for agents and underwriters! 🌟 It simplifies access to product CGAs with an interactive interface that answers questions and highlights product similarities, boosting efficiency and service! #InsurTech

Innovation details

Country
ItalyCategory
Product & Service InnovationKeyword
AI & Generative AI, HR & New ways of working, UnderwritingBusiness Line
Commercial Insurance, Health InsuranceDistribution Channel
Agents

Innovation presentation

A virtual assistant designed to support agents and underwriters by simplifying access to product General Conditions of Insurance (GCA). The solution features a user-friendly, interactive interface capable of answering product-related questions (both internal and external to the company), generating summaries, and identifying differences and similarities between products. It is seamlessly integrated with the Agency Front End to enhance operational and negotiation efficiency.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Check our offer

Interested in learning more?

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.