Qorus-Infosys Finacle Banking Innovation Awards 2025

MoodSense: Real-time Agent Analytics

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Aktif Bank

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02/06/2025 Banking Innovation

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Our AI analyzes call center agent emotions in real-time via webcam. MoodSense boosts agent wellbeing and customer satisfaction simultaneously, providing a vital management tool for the new era of hybrid work.

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MoodSense: Real-time Agent Analytics

Aktif Bank

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Want to keep reading?

Interested in learning more? Speak to Boris, Qorus's Content Lead

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