Qorus-Infosys Finacle Banking Innovation Awards 2025

Robotic Automation for Retail Financing Operations

Submitted by

Bank Simpanan Nasional

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11/06/2025 Banking Innovation

About

RPA transformed retail financing operations with up to 5X productivity gains. Automation of settlements and refunds improved turnaround time and efficiency, scaled capacity, reduced costs, and enabled staff to focus on higher-value tasks.

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