Qorus-Infosys Finacle Banking Innovation Awards 2025

Best Customer Experience - Business Change and Transformation

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Emirates NBD

Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Turkey) region,...

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10/06/2025 Banking Innovation

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In late 2023, Emirates NBD embarked on a holistic CX Transformation Programme, with the vision of positioning itself as one of the world’s leading CX brands.

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Best Customer Experience - Business Change and Transformation

Emirates NBD

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Interested in learning more? Speak to Boris, Qorus's Content Lead

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