NBP Digital (Mobile Banking App) Qorus-Infosys Finacle Banking Innovation Awards 2025

Submitted by

National Bank of Pakistan

Premium

10/06/2025 Banking Innovation

NBP Digital is a comprehensive mobile banking application launched to provide secure, user-friendly, and innovative digital financial services to its customers. Designed for convenience, it brings banking to users' fingertips, enabled 24/7.

Innovation details

Country
PakistanCategory
Customer Experience InnovationKeyword
Digital channels & Omnichannels, Pfm/Bfm, Retail banking

Innovation presentation

The app offers an intuitive user interface with robust features like instant fund transfers, utility bill payments, mobile top-ups, and biometric authentication. With an emphasis on financial inclusion and being the mother brand of Pakistan, it aims to bridge the digital divide across Pakistan by providing services in both English and Urdu to cater the urban & rural population of Pakistan

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