V-PART Qorus-Infosys Finacle Banking Innovation Awards 2025

Concept and Objectives V-PART is a designed to simplify and digitize foreign currency transfers for corporate and commercial clients. The main objective is to offer a centralized solution that enables clients to initiate, view, and authorize FX transfers securely and efficiently from a single screen — anytime, anywhere. Reasons Behind the Innovation Traditional foreign currency transfer processes in banks are often fragmented, manual, and dependent on branch personnel or multiple systems. This results in operational inefficiency, delays, and lack of transparency for clients handling high volumes of international payments. V-PART was created to address these pain points by delivering a seamless and fully digital experience. State of Competition While some banks offer limited FX transfer capabilities through online platforms, most lack an end-to-end, real-time, multi-level approval system integrated into a single interface — particularly tailored for high-volume corporate clients. V-PART’s ability to operate independently from branch hours, and offer 24/7 visibility and control, sets it apart. Sources of Inspiration The design of V-PART was inspired by real feedback from corporate customers and field teams. Clients requested faster, more autonomous ways to manage FX payments, while branch personnel sought ways to reduce manual workload and error risk. V-PART emerged as a response to both demands.

Departments Involved The project was a collaborative effort led by the Bank’s Digital Banking and Foreign Transactions Departments, with active contributions from IT, Corporate Banking, Operations, Legal, and Compliance teams. Cross-functional coordination ensured that both the regulatory and user experience dimensions were optimized.

Main Results So Far Since its launch, V-PART has significantly increased digital FX transaction volume, shortened processing times by up to 90%, and reduced operational dependency on branches. Clients report higher satisfaction and trust due to improved transparency, security, and efficiency. Internal workloads related to manual processing have also decreased, enabling branch staff to focus more on value-added activity.