Integrated Ethical Value Model – Surplus-Driven, Hybrid-Structured Takaful Innovation Qorus-NTT DATA Innovation in Insurance Awards 2026
EgyptCategory
Product & Service InnovationKeyword
Customer acquisition & loyalty, Customer experience, Transformation, Savings & Investments, Strategy & Business model, Islamic Finance, Beyond financial services & ecosystems, Bancassurance, AccessibilityBusiness Line
Life InsuranceDistribution Channel
Agents, Bancassurance, Brokers, Online / Direct, Partners
Innovation presentation
1. Concept & Objectives
The innovation aimed to strengthen the core value proposition of Life Takaful by integrating:
Tangible participant value through surplus distribution
Comprehensive one-stop-shop product architecture
Hybrid servicing excellence in medical portfolios
Hybrid Shariah-compliant investment governance
The objective was to modernize Islamic insurance without compromising its cooperative principles.
2. Surplus Distribution as a Differentiator
GIGLT has maintained surplus distribution for five consecutive years — the only Life Takaful insurer in Egypt to do so
GIGLT_Best Takaful Company.
This innovation transforms Takaful from a theoretical ethical structure into measurable customer value by:
Sharing underwriting profits with participants
Reinforcing risk-sharing integrity
Enhancing retention and trust
Demonstrating disciplined underwriting governance
Surplus distribution becomes a strategic loyalty engine, not merely a compliance outcome.
3. One-Stop-Shop Protection Ecosystem
GIGLT built a diversified product platform covering:
Individual Solutions
Term Protection (YRT & Level Term)
Unit Linked Savings Plans
Retail Medical
Accidental & Hospitalization
Commercial Solutions
Employee Benefit: Group Life, Group Medical, Group Pension
Group Credit Life
Educational Protection
4. Hybrid Medical Servicing Model
Medical portfolio management operates through:
External TPA for operational efficiency
Internal portfolio team for governance, underwriting monitoring, and institutional relationship management
This hybrid model ensures:
Service scalability
Direct client oversight
Cost discipline
Performance accountability
Few operators combine outsourced efficiency with internal strategic portfolio control.
5. Hybrid Investment Model
GIGLT developed a dual-layer Shariah-compliant investment architecture:
Internal Investment Committee governance
Strategic allocation oversight
External professional asset managers
Diversified access to equities, gold funds, REITs, and multi-asset solutions
GIGLT_Best Takaful Company
Net investment yield reached 20.02% (Dec 2025) .
this investment strategy was awarded "GIGLT_Best Takaful Company award' from Cambridge for 3 consequtive years (2023, 2024 & 2025)
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