Qorus Innovation in Insurance Awards 2020

Qorus and Accenture announced the winners of the fifth annual Innovation in Insurance Awards during a virtual awards ceremony. This year's edition attracted nearly 360 entries from 240 institutions in 45 countries.

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  • Product & Service Innovation 2020

    Innovations that significantly enhance, extend or replace the traditional offer, creating new profit pools by serving new customer segments or existing segments in new ways, and entering or creating new markets typically beyond the reach of insurance players.

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  • Customer Experience 2020

    Innovations that significantly enhance the way companies engage with customers. These new approaches create value through, for example, seamless and personalized experiences across physical and/or digital channels, new customer management models, artificial-intelligence-driven advice, and innovative management of customer loyalty and satisfaction.

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  • Insurtech 2020

    The creation and/or application of innovative technology that substantially enhances the customer experience and/or develops new sources of value for insurers. This category is reserved for insurance start-ups and spin-offs, and technology firms targeting the insurance industry. Innovations must be stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept.

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  • Connected Insurance & Ecosystems 2020

    Innovative practices that give rise to new business models and scalable end-to-end value propositions that capitalize on the power of partnerships,platforms and the Internet of Things. Innovations, diversification opportunities and ecosystems may reach beyond the traditional boundaries of insurance, and may be submitted by incumbents, specialized players and other new competitors.

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  • Core Insurance Transformation 2020

    Significant enhancement of the underwriting, claims or other processes, through improved automation, predictive/behavioral models, artificial intelligence or other advances, to support price optimization, fraud prevention, efficiency, personalization or enhanced agility.

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  • Workforce Transformation 2020

    Innovations that successfully bring together people, culture, leadership, organization, and technology, enabling the insurer to realize the full potential of the human and machine workplace.

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Featured Innovations

  • 06/05/2020 Insurance Innovation

    Dazzling customers through Proactive Servicing

    Pro-active servicing in the UK

  • 04/05/2020 Insurance Innovation


    The platform combines all the digital tools built for the network, in all phases of meeting with the customer /...

  • 04/05/2020 Insurance Innovation

    In-Checkout Widget (ICW)

    We connect the emotion and passion the consumer feels when in the buying experience to the insurance product designed to...

  • 04/05/2020 Insurance Innovation

    Medical Teleconsultation

    Medical teleconsultation available 7 days a week against Covid-19 and other medical needs for insurance companies and market companies.

  • 04/05/2020 Insurance Innovation


    A digital health network that allows you to take advantage of specialist medical consultations and video visits directly from home

  • 04/05/2020 Insurance Innovation

    Smart Pharma

    Smart Pharma - The pharmaceutical e-commerce where you can find the best products for health and wellness.

  • 04/05/2020 Insurance Innovation

    Insurance Standard for Industrial Classification (ISIC)

    A universal, detailed, relevant, current and easy-to-update list of all economic activities to enable industry-wide data consistency that enables straight...

  • 04/05/2020 Insurance Innovation

    Credit-Based Smart Auto Claim Solution

    The Credit-Based Smart Auto Claim Solution, the first of its kind in the industry, uses artificial intelligence to collect and...