APAC Innovator of the Year
Customer Experience
Gold
SocialPay and SocialPay Junior digital wallet
Do you know how easy it is to pay all your payments using just one application? With SocialPay, you can...
Read moreSilver
Cross-border DuitNow QR with MAE
Cross Border QR by MAE has revolutionalized cashless payment by enabling seamless, cheaper, and faster transactions for travellers to Singapore,...
Read moreBronze
HSBC Gold Token
HSBC Gold Token is the first ever tokenized real world asset from a bank for retail investors. Unlike some common...
Read moreDistribution
Gold
Transformative Journey towards Financial and Digital Inclusion for the Underserved Population
An initiative focused on increased participation and prosperity of the relatively underserved communities like CMSMEs or the rural women in...
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Bronze
RCBC Diskartech
RCBC DiskarTech is the world’s first multi-lingual financial inclusion super app in the vernacular Tagalog-English or Taglish and Cebuano that...
Read moreEnvironmental, Social, and Governance (ESG)
Gold
Premiums4Good
Premiums4Good is an initiative started by QBE where we allocate a portion of customer premiums to impact investments that aim...
Read moreSilver
Three-Generation Power Walk
Power walking is internationally recognized as one of the most convenient exercise methods. It can be easily integrated into daily...
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Owl Detect, All Detect
Taiwan’s first AI AML system to monitor transaction risk which enables precise decision-making that minimizes false positives, effectively manages risks,...
Read moreNew Ways of Working
Gold
AIA One--Reimagining the sales agent experience at AIA Thailand
In the past 12 months, AIA Thailand was able to retrofit 30 agency legacy apps into ONE enterprise-level platform called...
Read moreSilver
Internal introduction of generative AI app (Aflac Assist)
Introduced a generative AI app which can be used in a secure environment with various risk controls. Created 3 apps...
Read moreBronze
Robotic Precision for APOS Production Efficiency and Better Workplace
Promote BCA Operation Values: Better, Cheaper, Faster, and Safer environment for sustained economic
Read moreOperational Excellence
Gold
Fraud Prevention using Machine Learning – Transaction Risk Monitoring
Real Time ML Fraud is an advanced machine learning-powered fraud scoring engine. It detects fraud by scoring each card transaction...
Read moreSilver
CIT Optimisation Excellence in Cash Management and ATM Operations
DBS’ state-of-the-art Cash-in-Transit (CIT) fleet and ATM network ensure cash is transported securely and is readily available. Thanks to our...
Read moreBronze
Westpac SaferPay
An Australian-first innovation Westpac SaferPay alerts customers to potential scams through questions presented for new payments detected to have high...
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