Exploring the future of financial institutions in the mobility ecosystem: Otomoto PAY

In this interview, we delve into the visionary insights of Arkadiusz Zaremba, Managing Director of Otomoto PAY, as he navigates the dynamic intersection of finance and the future of mobility. Zaremba shares his perspectives on the evolving landscape of financial institutions within the mobility ecosystem, the pivotal role of financial services in shaping the automotive industry, strategies for adapting to changing consumer needs, and the essential elements for success in this rapidly transforming arena.


How do you envision the evolution of financial institutions within the future mobility ecosystem? How quickly do you expect this evolution to unfold?

The future mobility ecosystem has been a topic of extensive discussion, encompassing advancements such as enhanced public transportation, shared autonomous vehicles, robotaxis, e-scooters and public electric bikes, among others. These transformations are projected to materialize over the next decade. However, it's crucial to acknowledge that this macro trend primarily applies to large, well-developed cities. The mobility landscape in smaller towns and rural areas is likely to remain relatively unchanged, underscoring the necessity of discussing a two-speed evolution of the mobility ecosystem.

In tandem with the electric vehicle (EV) revolution, automobile manufacturers are anticipated to cease the sale of electric cars, pivoting instead towards long-term rental models. This shift essentially transforms the product into a financial service. Urban dwellers are expected to blend various commuting options, anticipating an all-encompassing service that consolidates all transportation costs (car, public transport, robotaxi, etc.) into a single payment. This could take the form of a flat-rate subscription or a pay-as-you-go model, culminating in a single, aggregated payment for all services at the end of each month. Notably, EV charging is expected to be incorporated into this comprehensive settlement.

For those residing outside of metropolitan areas, a shift from car ownership to long-term rental is anticipated. These rental agreements would include comprehensive packages covering insurance, service and EV charging. This shift represents a significant change in the way we perceive and utilize mobility services, highlighting the evolving dynamics of the mobility ecosystem.

Financial institutions will have to follow and create more flexible technological infrastructure to exchange data, manage micropayments and microcredit lines for commuting.