Boris Plantier
Qorus
Head of Content & Awards
Banks, insurance companies and fintechs must continually adapt and innovate to meet the rapidly changing needs of their customers. Successful players in this dynamic arena offer outstanding customer experiences that set them apart from competitors, whether enhancing existing services or tapping into new sources of revenue.
In the sixth edition of the Financial Innovation Spotlight, we showcase five new eye-catching projects from around the world. This month’s innovation journey begins in Italy, where Banca Sella offers a health insurance solution with advanced digital services. Over in Belgium, we check out another noteworthy health insurance product from Belfius, integrating solutions that enhance employee well-being and productivity. Next stop: Kuwait, taking in Warba Bank’s AI-powered personal banking advisor, followed by France, where CIC has created a flexible mortgage for non-traditional workers. Finally, our journey ends in Australia, with a spotlight on NAB’s innovative new tool to help customers avoid bill shock.
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