Qorus Banking Innovation Awards 2018 - Winner

AI Support tools for Foreign Currency Deposits

Submitted by

AU JIBUN BANK CORPORATION

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04/09/2018 Banking Innovation

About

Our new AI service predicts the future exchange rate and automatically deposits foreign currency.

Innovation presentation

We introduced AI transaction and forecast service in foreign currency deposits.

For the customer who would like to automate transaction with best rate, we created "AI Foreign Currency Automatic Saving Plan". AI judges the timing at which the yen appreciates the most against selected currency each month, and automatically deposits with the requested amount.

And for the customer who would like to obtain future fluctuation of exchange rate, we have introduced "AI Foreign Currency Forecast." AI analyzes historical exchange data and makes prediction of the future rate.

As we are in negative interest rate environment, the interest for foreign currency deposit with higher rate is very high. But many people hesitated to start since it was difficult to make deposit at the right timing, or they didn’t have reliable information to predict fluctuation of the rate.

There were already some forecast services combined with FX services. But we have improved the accuracy of prediction, usability and even automated the deposit process with AI.

We were inspired and collaborated with AlpacaJapan Co., Ltd., a startup with advanced AI expertise. On our side, it was mainly developed by the department in charge of smartphone application planning and development.

AI Foreign Currency Automatic Saving Plan became very popular and has gained twice as many users as the previous plan, which made deposit on a fixed date during month, released one year ago.

AI Foreign currency forecast contributed to increase foreign currency deposit balance as it was the unique tool not found elsewhere.

Uniqueness of the project

Several securities companies and banks have provided tools to predict currency fluctuations from the past and we wanted to exceed the accuracy of our prediction by using AI technology. Moreover, we were eager to develop sophisticated interfaces and usability, which was resulted in "AI foreign currency forecast" and "AI Foreign Currency Automatic Saving Plan".

There are three unique points with our offerings.

1) AI technology has adopted "Machine Learning" and "Image Feature Extraction" to analyze the huge historical exchange rates and provide predictions constantly to our smartphone application.

2) Only the results of highly likely fluctuation prediction are delivered by push notifications.

3) In "AI Foreign Currency Automatic Saving Plan", AI judges the timing of deposit and executes transaction automatically.

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