Notification of Investments by BIA (Bradesco AI) on WhatsApp Qorus Banking Innovation Awards 2022

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Bradesco

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03/10/2022 Banking Innovation

Service for sending notice of investments in CDB and LCI through BIA, Bradesco's Artificial Intelligence, via WhatsApp.

Innovation details

Country
BrazilCategory
Offering InnovationKeyword
Customer service, Savings & Investments, Social media

Innovation presentation

Using BIA (Bradesco Artificial Intelligence) as an interlocutor in the client's relationship with the bank via WhatsApp, so that interactions take place in natural language, optimizing our client's experience with investment products.

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