BPI Expresso Imobiliário Revamp Qorus Banking Innovation Awards 2023
PortugalCategory
Beyond Core Banking OfferingsKeyword
Loans, Customer experience, Innovation, Mortgage, Real Estate, Retail banking, Embedded finance & Super apps
Innovation presentation
The main goal of Banco BPI with the revamp of the BPI Expresso Imobiliário is to create a user-centric experience by accompanying users of this website in their home buying journey, helping them discover their purchasing power, choose the property that meets their needs and simulate a housing loan that will enable them to acquire that same property. For users that already own a house, the journey offered at BPI Expresso Imobiliário also incorporates helping them manage house documents and monitor the market value of their property. Through this platform, users can not only sell their house and search for properties to buy or rent, but also simulate a mortgage that they can contract with Banco BPI through the integration of a mortgage simulator on the website (“Financial Simulator”). This simulator, directly linked via the bank’s APIs to its core banking platform responsible for house loans, ensures reliable results aligned with the bank's offerings. It enables users to access and utilize Banco BPI's services for mortgage and financing options effortlessly and without leaving BPI Expresso Imobiliário. Furthermore, they can also take advantage of a purchasing power simulator (“Affordability Simulator”), which allows to discover the maximum value they can afford to pay for a house. By taking into account factors such as expenses, income, savings, and the value of their current home, this simulator provides valuable insights into users' purchasing power. As a result, it generates property listings that fall within the user's financial means, enabling more informed and realistic searches. Finally, there is a feature in BPI Expresso Imobiliário that allows users to create a profile of their home (“House in Order”), where they can store and manage various aspects related to their property, keeping everything organized, secure, and accessible only to them. With House in Order, users can store house documents and track the evolution of their property´s market value, only by entering a simple set of data (type of property, status, typology, total area and location).
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