Submitted by

Sigortayeri

Premium
10/09/2014 Insurance Innovation
Sigortacepte is now one of the first insurance service in Turkey offering best offers about traffic insurance via SMS service. If the informations are enough to get an offer/offers, system starts to get a response from customer. After customer response, call center agent call and sell the best offer.
Innovation details
Category
Digital & Omni channel distribution
Keyword
Digital channels & Omnichannels, Contact center & Chatbots

Innovation presentation

Sigortayeri is a sales, marketing and technology platform that distributes a variety of products of prominent insurance companies. Our value is offering choices to our customers to meet their exact needs and distribute them through variety of alternative channels. Sigortayeri offers its customers a fast and intuitive way of insurance by an e-commerce site named Sigortayeri.com, mobile application, SMS and self service channels at 7 insurance branches. This service aims to touch the mobile users which does not use the internet. To take advantage of this service enough to send an SMS from a mobile phone. (For example: Send TRAFIK ID NUMBER LICENSE PLATE writing via SMS to 3950, after that get the best priced insurance quotes in a few minutes. Customers who want to get more insurance quotes, need to add license serial number to the message. For the first time in Turkey! Sigortacepte service by Sigortayeri! Sigortacepte is now one of the first insurance service in Turkey offering best offers about traffic insurance via SMS service. In this regard Sigortacepte has an advantageous pricing strategy. There are more than 70,8 million mobile subscribers corresponding to 92.3% penetration rate. Mobile penetration rate exceeds 110% when 0-9 year’s old population are excluded. Number of SMS has been reached the 177,6 Billion in 2013. %128 increased from 2008 to 2013. Customers started to offer and use this service and keep on increasing.

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