Mortgage Platform API Qorus-Infosys Finacle Banking Innovation Awards 2024
SpainCategory
Core Offering InnovationKeyword
Loans, Customer acquisition & loyalty, Operational excellence & efficiency, Digital channels & Omnichannels, Open Finance & New FS players, Mortgage
Innovation presentation
This is an API that allows two CRM softwares to connect to each other to attract a higher volume of mortgages from external prescribers. It will speed up the mortgage application process and allow a quick response to be given to the customer. The volume of mortgages from underwriters is expected to increase from 8% to 20%, thus relieving the commercial branch network of this administrative workload. The customer has fewer obstacles and greater convenience in applying for a mortgage and receiving a quick response. In addition, it offers greater legal certainty and a minimisation of potential errors. And lastly, it avoids duplication of consultations, greater traceability and verification of the status of the applications.
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