Qorus-NTT DATA Innovation in Insurance Awards 2025- Nominated

CPAAA - Customer Protection Anti-cheating, Anti-fraud, Anti-scam

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Ping An Group

With over 227 million retail customers and 693 million Internet users, Ping An is one of...

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25/02/2025 Insurance Innovation

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CPAAA uses Gen-AI to combat fraud on Ping An's mobile apps, with a Detection Agent assessing threats in behavioral, funds, and scenario-based fraud, while the MFA Agent strengthens authentication through risk-based protocols.

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CPAAA - Customer Protection Anti-cheating, Anti-fraud, Anti-scam

Ping An Group

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Interested in learning more? Speak to Boris, Qorus's Content Lead

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