A platform powered by AI, designed to assist insurance agents and enhance sales effectiveness Qorus-NTT DATA Innovation in Insurance Awards 2025

Submitted by

Zelros

Premium
26/02/2025 Insurance Innovation
The Zelros AI platform streamlines daily tasks, improves sales efficiency, and supports the sales journey by integrating with existing CRM systems and utilizing specialized LLM agents. This results in a noticeable increase in KPI.
Innovation details
Country
France
Category
Insurtech
Keyword
AI & Generative AI, Insurance, Marketing & sales, Bancassurance
Business Line
Accident Insurance, Assistance, Commercial Insurance, Home Insurance, Income protection, Liability Insurance, Life Insurance, Motor insurance
Distribution Channel
Agents

Innovation presentation

Our platform is unique in the market, having conducted extensive research and tests to implement large language models (LLMs), specifically designed and compliant with stringent industrial standards, at the service of insurance agents. We have also recently extended our long-term partnerships with top-tier bancassurers and mutualists.

- Ready-to-use certified content for your magic recommendations and magic answers Prepackaged content dedicated to insurance and bank: Strengthen agents' sale pitch, help agents to promote new products, adopt new risk assessment rules, and update marketing & digital campaigns systematically with resources/facts/contents on insurance & banking products (life, health, P&C, savings...) - No hallucinations: Trained LLMs for the insurance & banking industry Diversity in LLMs: we make it easy for the insurers to select from a wide diversity of LLMs (e.g. watsonsx.ai, mistral, gpt models, copilots) to create different AI agents that specialize in other tasks for insurers. - Always sourced and accessible content, configurable through Zelros Studio Insurance-specific and banking document analysis: Upload and modify structured and unstructured data (product catalog, documents…) to get contextualized answers to your policyholders’ and/or other collaborators’ requests! Zelros transcribes even more complex policy documents to ensure the quality of the answers provided. - UX and Integration: Provide recommendations, the next-best-answers, and the next-best-question in a format that is easy to read, easy to understand, and easy to take the next-best-action! Better yet, all features are seamlessly integrated with any CRM.

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