Kate, KBC's Personal Assistant Empowered by Generative Intelligence Qorus-Infosys Finacle Banking Innovation Awards 2025

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KBC Group

We put the client at the heart of all the products and services we develop and at the centre of everything we do. Our focus is on a ‘digital first’ approach with a human touch, and investing in the seamless integration of our various distribution channels. We are working on...

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09/06/2025 Banking Innovation
Meet Kate,KBC's game-changing multilingual AI assistant,handling 600k+ queries & sending 1.3m+ nudges monthly.Powered by Large Language Models,Kate delivers natural conversations,revolutionizing customer experience and sets a new benchmark in banking

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