Qorus-Infosys Finacle Banking Innovation Awards 2025

Kate, KBC's Personal Assistant Empowered by Generative Intelligence

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KBC Group

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09/06/2025 Banking Innovation

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Meet Kate,KBC's game-changing multilingual AI assistant,handling 600k+ queries & sending 1.3m+ nudges monthly.Powered by Large Language Models,Kate delivers natural conversations,revolutionizing customer experience and sets a new benchmark in banking

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