Qorus-Infosys Finacle Banking Innovation Awards 2025

novobanco GenAI Customer Complaints Hub Faster answers. Smarter service. Stronger trust.

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Novobanco

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09/06/2025 Banking Innovation

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In banking, complaints are critical moments to rebuild trust. novobanco’s GenAI Hub is an AI framework that transforms handling complaints, combining analytics and AI for faster, accurate responses, enhancing satisfaction, and ensuring compliance.

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