Quick FD- Digital Fixed Deposit Opening for New to Bank customers Qorus-Infosys Finacle Banking Innovation Awards 2025
IndiaCategory
Business Model InnovationKeyword
Customer acquisition & loyalty, Customer experience, Operational excellence & efficiency, Customer service, Transformation, Savings & Investments, Cybersecurity & Authentication, Marketing & sales, Corporate branding, Automation, Retail banking
Innovation presentation
Revolutionizes FD opening process by offering a 100% digital on-boarding journey, enabling users to invest without the need for an active savings account with South Indian Bank. Through third-party distributors, new to bank customers can open FDs instantly via UPI, Net Banking or any other preferred payment mode. With a fully automated, paper-less process, we have significantly grown our NTB customer base, with minimum operational cost. Quick FD is a Digital Fixed Deposit on-boarding solution for New to Bank customers leveraging the DPI Infrastructure using Aadhaar and PAN validations through UPI Payment. Fully Digital and paperless end to end process where customers can open Fixed deposits with bank without the need of opening a savings account. Customers just need to enter valid Aadhaar and PAN, thereby using the Ekyc feature to identify the customer and customer ID is created. Post successful validations customer can fund the FD using UPI which is an added convenience thereby booking FD instantly. Management of Fixed deposit is also facilitated through this portal. One of its kind in India when the product was launched. Strategic Alliances, Business Solution Group and Information Technology are the departments involved in this innovation. We had some valuable customers not willing to open a savings account with us but at the same time they were ready to give funds in the form Fixed Deposit. This inspired us to design a flow to on-board such NTB customers. We have on-boarded 4000+ NTB customers in a short span of 6 months.
Interested in learning more?
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.