Request and Claims Tracking in Banca Móvil: end-to-end digital traceability Qorus-Infosys Finacle Banking Innovation Awards 2026

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Banco Pichincha

Grupo Pichincha is an Ecuadorian based business group focused in the banking and insurance sector with presence in Ecuador, Perú, Colombia, Panamá, Spain and the United States. Since its foundation in 1906, Grupo Pichincha has been committed to the development of the countries where it holds operations. In Ecuador, Grupo...

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15/06/2026 Banking Innovation

Request and Claims Tracking transforms a traditionally assisted inquiry into a self-service digital experience within Banca Móvil. The functionality allows customers to check the status of their case, review complaint details, and reduces the need to

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Request and Claims Tracking in Banca Móvil: end-to-end digital traceability Qorus-Infosys Finacle Banking Innovation Awards 2026

Submitted by

Banco Pichincha

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