Qorus Banking Innovation Awards 2021

PrimeAssist - Digital Banking Assistant by Prime Bank

Submitted by

Prime Bank Ltd.

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23/09/2021 Banking Innovation

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Prime Bank introduced Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) based Chatbot, named ‘PrimeAssist’ to provide simpler, faster and smarter services to its customers anywhere anytime via Messenger, WhatsApp and Viber for the first time in Bangladesh.

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