AI Powered Platform for Customer Centricity Qorus Banking Innovation Awards 2022

Submitted by

TBC Bank

TBC Bank is a leading company in the region. It is distinguished with its utmost care for its clients, constant striving for novelty and everlasting pursuit for development. Success of TBC bank is conditioned by well-developed and diversified service channels, efficient sales system and high quality of the services provided.

Get in touch

Premium

29/09/2022 Banking Innovation

We established a new mindset of understanding our customers by introducing non-traditional engagement metrics, as well as by building predictive models to estimate their potential value and probability of churn. As a result, we can now take proactive measures to keep our customers happy, by making tailored offers based on their specific needs and pains.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Check our offer

Interested in learning more?

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.

AI Powered Platform for Customer Centricity Qorus Banking Innovation Awards 2022

Submitted by

TBC Bank

Want to keep reading?

Interested in learning more?

Related Content