Desjardins full service mobile App including Alert (IoT product) Qorus Innovation in Insurance Awards 2017

Following the 2015 launch of our award-winning 100% mobile telematics program (Ajusto), we are now significantly expanding our mobile App capabilities by introducing a global Desjardins Insurance App that offers customers the following innovative features: • Simplified, quick quoters (home and auto) • Telematics (auto) • Connected home sensors (Alert ) • Home and Auto smart prevention messaging (including weather and seasonal events - presently in evaluation) • Policy management • Claims notification, FNOL (first notice of loss), find a partner (home or auto repair) • Gamification for engagement (coming in 2017) • eProof of insurance (Q3 2017) In addition to the App, we are simultaneously launching a connected sensors offer called Alert, designed to identify water leaks, freezing temperatures, high humidity and other potential problems. For homeowners and renters using the App, we will provide free sensors to install in their homes and these will be fully integrated in the App, using text messaging and emails to provide alerts indicating potential water leaks and other problems. The launch of the Desjardins Insurance App and the Alert connected sensors will enable Desjardins to maintain its presence as a leading insurance innovator in Canada (and worldwide). Our mobile and IoT offer is also a clear indicator to our customers that we are a progressive, customer-focused company, bringing them a complete ecosystem for prevention and peace of mind. We will be the first insurer in Canada to launch a full value-chain App and also a IoT based offer. Desjardins is actively connected to the fintech and insurtech community and this is where the main inspiration came for a specialised, simple, low cost, IoT product with high value. By developing this in a stealth mode, our Innovation team was able to bring it to market in a remarkable 8 months.