Qorus Innovation in Insurance Awards 2024

Bot + Oracle + Agents: Leveraging Gen. AI to Revolutionize Customer Support

Submitted by

Akad Seguros

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12/04/2024 Insurance Innovation

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We developed a toolkit powered by LLMs to revolutionize our broker support: a chatbot, an oracle-like system and several agents that process tickets, and both expand the data that powers the suite and also identify opportunities for improvement

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