APPA (Automated Payment Processing Application): Union Pay Plus Qorus-Infosys Finacle Banking Innovation Awards 2024

The product was designed to basically cater to the payment requirements of corporate customers. Corporate customers generally face challenges in managing & making payments in bulk and looking for a solution which eases their day-to-day operations. They are also looking for a solution which can integrate with their own systems to reduce manual intervention.

UNION PAY PLUS is specifically designed to overcome these hurdles by providing SFTP & API integration and multi-level authentication. UNION PAY PLUS is blended with the latest security features like AES encryption for SFTP & API integration. Customers can also create ‘n’ no. of approval levels based on amount range for better control on transaction processing

 The concept is to provide a reliable and secured access and control to corporate customers on their bank accounts.

 The objective was achieved through APPA application which provides an interface for corporate customers to Bank’s core solution for handling transactions of their account.

 This inspiration stems from the commitment that the Bank wish to assure the quality of service to corporate customers. Internet Banking application of the Bank being a common platform pose constraints to corporates in integration with their systems. The commitment to the customers inspired to overcome such challenges through APPA application.

 The application has been designed and developed to perform direct seamless integration between corporate systems and Bank’s core solution with industry standard security.

 The application window enables corporates to initiate payments from their accounts as and when required without the need of Bank’s intervention.

 Available modes of integration in the application are: o Application Programming Interface (API) o Host to Host connectivity (H2H) / Secured File Transfer Protocol (SFTP) o Manual File Upload

 APPA application handles: o Transfers to accounts within the Bank o Transfer to other bank accounts (via NEFT/RTGS)

 The Application provides pre-defined approval levels – Maker, Checker and Releaser. The approval levels are customizable as per specific user requirements.

 APPA application empowers users with user interface having self-service capabilities like o Upload of files o Administrative controls for user creation/deletion/modification, role assignment o Debit Account configuration

 Additionally, an utility has been developed specifically for digitally signing the payment files for SFTP integration.

 More than 150 corporates have been onboarded by Corporate Relationship Cell on this portal within a year from its inception.

 On an average, more than 3000 transactions are processed per day in APPA application aggregating close to Rs. 1,800 Crores every month.