Customer Experience Measurement Transformation Qorus-Infosys Finacle Banking Innovation Awards 2024
Submitted by
İşbank Group
As a result of its historic commitment of contributing to the industry of the country, Isbank has acquired numerous participations over time and has taken part in the establishment of certain industries. Although the Bank has disposed many of these, it still has an extensive participations portfolio. By the end...
Premium
26/06/2024
Banking Innovation
By integrating Grafana's real-time operational metrics with Pisano's experience metrics, we have revolutionized CX measurement. Thousands of İşbank employees can easily login & observe and interact both customer feedbacks and experience metrics.
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