Qorus-Infosys Finacle Banking Innovation Awards 2025

Lumi Assistant

Submitted by

BMO Financial Group

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10/06/2025 Banking Innovation

About

Lumi Assistant is BMO’s intelligent AI-powered guide to navigating BMO’s complex operational landscape. Designed to empower ~8k frontline team members, Lumi rapidly connects employees to accurate, Policies & Procedures information across all product

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