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Postbank Loyalty Points Automation Process

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Postbank Bulgaria

Logo of Postbank Bulgaria

Postbank, legally named Eurobank Bulgaria AD is a member of Eurobank Group, and is the fourth...

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11/06/2025 Banking Innovation

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Postbank has fully automated its credit card loyalty points redemption process, cutting customer call time from 10 minutes to 30 seconds, saving over 100 man-days monthly, and improving service quality for 200,000 customer

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