Qorus Regional Award Europe Winners

Customer Experience

Gold

Your Year in KBC Mobile

Your Year in KBC Mobile

A captivating feature taking users on a personalized journey through their financial highlights of the past year. Similar to Spotify...

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Silver

New Ireland Assurance Customer & Broker Portal

New Ireland Assurance Customer & Broker Portal

New Ireland Assurance Advisor Portal has disrupted the traditional insurance distribution model, transforming the customer experience by reimagining the advisor/customer...

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Bronze

Mortgage Hub: Digital E2E Experience

Mortgage Hub: Digital E2E Experience

Portugal's first fully digital mortgage journey makes home buying easy, smart and personalized while improving customer satisfaction and internal efficiency.

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Distribution

Gold

Introducing AIB life: Pioneering Disruption in the Life Insurance Market

Introducing AIB life: Pioneering Disruption in the Life Insurance Market

AIB strategically disrupted the life insurance market, forming a groundbreaking alliance with GWL to build AIB life, a standalone insurer...

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Silver

Cloud Driven Omnibank CRM

Cloud Driven Omnibank CRM

This is the first analytical CRM in the public cloud among banks on the Polish market!

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Bronze

PTSB Digital Transformation

PTSB Digital Transformation

The successful transformation of PTSB's digital customer offerings and the implementation of a new Digital Delivery Operating Model to meet...

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Environmental, Social, and Governance (ESG)

Gold

Helping small corporate clients with sustainability transformation

Helping small corporate clients with sustainability transformation

Path toward sustainability is truly a transformation where some clients need helping hand.

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Silver

Green transition financing

Green transition financing

Tatra banka profiles itself as a leading green bond issuer on the Slovak market with more than EUR 1 billion...

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Bronze

Akbank+ Program Spin-Off: Waste Log

Akbank+ Program Spin-Off: Waste Log

Waste Log is the one of the first spin-offs of Akbank's Venture Builder Program: Akbank+. Waste Log offers a platform...

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European Innovator of the Year

Gold

CaixaBank

CaixaBank

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Silver

Fidelidade

Fidelidade

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Bronze

Yapi Kredi

Yapi Kredi

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New Ways of Working

Gold

Executive Master «Futuro Agente»

Executive Master «Futuro Agente»

The Executive Master program offers a unique opportunity to our Agents to gain entrepreneurial skills. Through comprehensive business management education...

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Silver

Smart Knowledge Base through GenAI Digital Advisor

Smart Knowledge Base through GenAI Digital Advisor

Revolutionizing how information can be retrieved in an easy, fast and comprehensive way: to achieve this goal, Intesa Sanpaolo leveraged...

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Bronze

AI readiness boost inside MBH Bank

AI readiness boost inside MBH Bank

At MBH Bank, we're moving forward into the AI era. Our custom tool 'FreeAgent', along with in-depth training modules and...

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Operational Excellence

Gold

Commercial Boost Project

Commercial Boost Project

While addressing customer needs, RMs have many responsibilities which require them to work with multiple tools at a time, creating...

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Silver

PredictiBank

PredictiBank

PredictiBank automates target prediction and distribution for branches and employees of the Bank using ML and advanced analytics methods, ensuring...

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Bronze

Nickel Home insurance powered by Cardif & Lemonade

Nickel Home insurance powered by Cardif & Lemonade

Secure your home with Nickel's in-app access to insurance—hassle-free, instant coverage at your fingertips. Peace of mind made easy!

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