Customer Experience
Gold
Your Year in KBC Mobile
A captivating feature taking users on a personalized journey through their financial highlights of the past year. Similar to Spotify...
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New Ireland Assurance Customer & Broker Portal
New Ireland Assurance Advisor Portal has disrupted the traditional insurance distribution model, transforming the customer experience by reimagining the advisor/customer...
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Mortgage Hub: Digital E2E Experience
Portugal's first fully digital mortgage journey makes home buying easy, smart and personalized while improving customer satisfaction and internal efficiency.
Read moreDistribution
Gold
Introducing AIB life: Pioneering Disruption in the Life Insurance Market
AIB strategically disrupted the life insurance market, forming a groundbreaking alliance with GWL to build AIB life, a standalone insurer...
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Cloud Driven Omnibank CRM
This is the first analytical CRM in the public cloud among banks on the Polish market!
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PTSB Digital Transformation
The successful transformation of PTSB's digital customer offerings and the implementation of a new Digital Delivery Operating Model to meet...
Read moreEuropean Innovator of the Year
New Ways of Working
Gold
Executive Master «Futuro Agente»
The Executive Master program offers a unique opportunity to our Agents to gain entrepreneurial skills. Through comprehensive business management education...
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Smart Knowledge Base through GenAI Digital Advisor
Revolutionizing how information can be retrieved in an easy, fast and comprehensive way: to achieve this goal, Intesa Sanpaolo leveraged...
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AI readiness boost inside MBH Bank
At MBH Bank, we're moving forward into the AI era. Our custom tool 'FreeAgent', along with in-depth training modules and...
Read moreOperational Excellence
Gold
Commercial Boost Project
While addressing customer needs, RMs have many responsibilities which require them to work with multiple tools at a time, creating...
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PredictiBank
PredictiBank automates target prediction and distribution for branches and employees of the Bank using ML and advanced analytics methods, ensuring...
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Nickel Home insurance powered by Cardif & Lemonade
Secure your home with Nickel's in-app access to insurance—hassle-free, instant coverage at your fingertips. Peace of mind made easy!
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