Digitalization of banking processes in Millenet for Companies Qorus Banking Innovation Awards 2022

Submitted by

Bank Millennium (Poland)

Premium
03/10/2022 Banking Innovation
Unique document exchange process for corporate clients, which combines convenience with IT and legal security
Innovation details
Country
Poland
Category
Reimagining the Customer Experience
Keyword
Transformation, SME Banking

Innovation presentation

At Bank Millennium, we are moving away from processes that require printing and signing documents in person, so we started the transformation project of digitization processes for corporate clients. We are resigning from standard paper processes to provide clients with convenient remote processes in online banking. The project digitalises corporate processes both form Client and from bank employees’ point of view. Service is now available for corporate customers (10,000 users of Millenet for Companies).

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