Customer Complaint Management Qorus-Infosys Finacle Banking Innovation Awards 2025

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Akbank

Akbank T.A.Ş. was established in Adana on January 30, 1948 as a privately-owned commercial bank to provide resources and support to the local cotton producers, with the purpose of carrying out all kinds of banking transactions and performing any kind of economic, financial and commercial attempts and activities that are...

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02/06/2025 Banking Innovation
With the increasing number of customers each day, we have redesigned to quickly and effectively resolve complaints, and manage the employee experience and processes with less effort.

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