AI-enabled Innovation of the Year
This category recognizes innovative insurance solutions that use artificial intelligence to transform products, processes, decision-making or customer experiences. Entries may include machine learning, predictive analytics, computer vision, intelligent automation or AI-driven decisioning, with clear business or customer impact.
Gold
PZU i360: an AI-orchestrated broker inquiry intake
PZU i360 turns broker emails into structured, ready-to-quote data in minutes — elevating straight‑through processing, cutting manual work, accelerating underwriting,...
Read moreSilver
AI-Powered Microlearning Ecosystem for Hyper-Personalized Workforce Development
We developed an AI-powered microlearning ecosystem that transforms corporate learning from static training into a real-time, personalized capability engine.The system...
Read moreBronze
VOICE
VOICE is Manulife’s world‑class, AI‑powered customer insights engine that unifies millions of interactions into clear, quantifiable, and actionable opportunities to...
Read moreBest Communication & Marketing
This category honors standout communication and marketing initiatives that effectively engage customers, build trust, and elevate brand impact in the insurance sector. It recognizes innovative strategies—digital or traditional—that demonstrate measurable influence on customer understanding, loyalty, or business growth.
Gold
Protected. Like Family. — The Healthy Paws Pet Insurance Brand Transformation
Healthy Paws had a great product and a forgettable brand. We transformed both around one insight: pet parents see animals...
Read moreSilver
Powering Commercial Insurance: A High Impact Integrated Strategy
A unified, insight driven marketing ecosystem that leverages sister brand equity, advanced targeting, tailored content and integrated measurement to deliver...
Read moreBronze
Connect Program: Where presence is built!
Connect, where presence is built: an innovative approach that transforms identity into impact, empowering Mediation with new skills, digital tools,...
Read moreCustomer Experience Reinvented
This category celebrates insurance players that transform how customers engage with their services — making every interaction intuitive, personalized, and effortless. It recognizes innovations that deepen customer understanding, elevate satisfaction, and use thoughtful design or technology to deliver seamless, end-to-end experiences across all channels.
Gold
Healthcare Ecosystem
Generali’s Health Ecosystem unifies teleconsultation, facility search, booking and claims into one seamless omnichannel journey—guiding customers to quality care faster,...
Read moreSilver
Zero-Touch AI Claims Experience Program
We reinvented insurance claims with a fully autonomous, zero-touch AI ecosystem. From photo-based damage assessment to AI-driven review, fraud control...
Read moreBronze
Theia Insights
Theia Insights is an advanced AI platform that listens at scale, decoding customer conversations to unlock clarity, trust, and precision—turning...
Read moreDistribution Reinvented
This category celebrates insurance players that are reimagining how protection reaches customers. It honors breakthrough approaches that expand access through digital platforms, physical distribution networks, brokerage models, bancassurance partnerships, ecosystem collaborations, and embedded insurance solutions where coverage is offered seamlessly within everyday experiences.
Gold
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Redefining Insurance Agents with APEX (AI-driven Professional Empowerment eXperience)
Cathay Life uses digital tools and AI to empower agents with precision marketing across the sales journey, redefining insurance distribution,...
Read moreSilver
MetLife Xcelerator
MetLife Xcelerator embeds insurance into the digital ecosystems where people already live and transact across Latin America. With one integration,...
Read moreBronze
Reinventing Bancassurance Through Embedded BNPL Protection - Screen Care
We transformed traditional bank cross-sell insurance by embedding screen protection into BNPL lending. Covering even used smartphones and powered by...
Read moreGenAI Innovation of the Year
This category celebrates insurance innovators using generative AI and advanced data analytics to work smarter, faster, and more effectively. From underwriting to claims, risk assessment to customer engagement, it honors solutions that leverage AI-driven insights to redefine processes, elevate products, and create exceptional experiences.
Gold
AI Concierge
<p>Our AI Concierge is able to analyze competitor policies and instantaneously generate a counter offer. The offer can be fully...
Read moreSilver
Connected Intelligence
Connected Intelligence is Discovery’s governed GenAI platform that integrates clinical and claims data into clear, prioritised insights, embedded in care...
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AI Evaluation as a Service
<p>AI EaaS continuously monitors millions of health insurance AI decisions using reinforcement learning trained on real clinical feedback, catching 91%...
Read moreInsurtech
This category celebrates innovative tech firms and other insurance partners that enhance the customer experience and create new value for various insurance players.
Gold
Klimber: A Global Benchmark in AI-Native Insurance and Financial Inclusion
Klimber: AI-Native insurtech protecting 18M lives, adding 1M every 40 days. With 95% automated processing and resolution in minutes, our...
Read moreSilver
Qover's embedded insurance orchestration platform
<p>Qover orchestrates scalable digital insurance across Europe through a flexible, API-first platform that adapts to any product, partner, country or...
Read moreBronze
COMPI: Reinventing Insurance Distribution with AI
COMPI is an AI-native insurance distribution platform that makes insurance easier to understand, easier to compare and easier to buy...
Read moreOperations & Workforce Excellence
This category celebrates insurance players that deliver smarter, faster, and more efficient operations. It recognizes initiatives that streamline processes to reduce costs and drive growth — and projects that empower people, elevate skills, and build a more agile organization. Where operational performance meets human potential.
Gold
ZuriChat - Everyday support at your fingertips
Zurichat, our secure GenAI copilot, streamlines daily work with fast drafting, summarizing, translation and problem‑solving. Used by 45k+ employees and...
Read moreSilver
BeiDou ChatBI - Data Elements Driven Intelligent Multi-Scenario Decision Platform
Ping An Life Insurance's BeiDou ChatBI unleashes the value of data through AI-powered conversational intelligence, providing convenient, on-demand data services...
Read moreBronze
Innovation Festival – The Human Algorithm
<p>The largest Bradesco Seguros event focused on innovation and technological transformation.</p>
Read moreProduct & Service Innovation
This category celebrates bold innovation in insurance offerings — from new business models to fresh ways of delivering value. It recognizes products and services that unlock new segments, revenue streams, or approaches to design and delivery. These are the offerings that transform the market and set the benchmark for what’s next.
Gold
MyBox Tranquilidad Senior
<p>MyBox Tranquilidad Senior is accident insurance for people 60–74, offering financial help for accidental death, lifelong disability, fractures and traffic...
Read moreSilver
Emotional Well-being
Emotional Well‑being supports people on their path to better mental health, integrating intelligent triage, self‑care, and digital therapies to offer...
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POP: Pension Optimist Program
First solution to the “nastiest, hardest problem in finance”, according to Nobel Price winner. POP brings confidence for the long...
Read moreSocial, Sustainable & Responsible
This category celebrates insurer players making a real difference — from championing sustainability and driving social impact to promoting prevention and standing as trusted partners for their customers and communities, while upholding strong ethical values in everything they do.
Gold
Geoya
Geoya is a marketplace solution open to all insurers and dedicated to climate risk prevention. Through concrete tools and services,...
Read moreSilver
People for Positive Impact: A Dual Approach to Social and Employee Well being
<p>A sustainability strategy that activates people as changemakers, empowering employees to create social and environmental impact while ensuring a caring,...
Read moreBronze
Surety Bonds for Low Carbon Solutions
We provide surety bonds to support the success of low carbon technology projects and hold premiums as investments in certified...
Read moreTransformative Innovator of the Year
This category honors companies for their outstanding transformation expertise, and strategic vision. It celebrates organizations that consistently drive change, embed transformation into their culture, and deliver long-term impact across the insurance industry.
