Customer Experience
Gold
Credit Score Feature
Standard Bank’s Credit Score is a mobile application feature, part of our PFM offering, leveraging human-centred design to provide customers...
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The Digital Lifestyle Branch
Bank. Eat. Shop. Work. "Bank" for core banking services, "Eat" at the Café, "Shop" using the 'Buy Now Pay Later'...
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Enterprise Voice of Customer Program
Enhancing customer experience by leveraging a comprehensive Voice Of Customer (VOC) program. This integrates real-time customer feedback and maps with...
Read moreDistribution
Bronze
Riyad Bank Al Hilal Co-branded Credit Cards
Riyad Bank became the only bank in the Kingdom of Saudi Arabia to launch football co-branded cards by partnering up...
Read moreEnvironmental, Social, and Governance (ESG)
Gold
Advance against salary facility (AAS)
Enhancing financial inclusion with digital financial solutions for the unbanked in the UAE
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Lokal is Beautiful Scheme
Is your Mauritian business championing product reuse, digital innovation, or responsible manufacturing and is facing challenges? MCB’s Lokal is Beautiful...
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Female Led Made Enterprises
At KCB Bank, we're dedicated to gender equality and economic empowerment. Our FLME proposition pledges Sh250 billion over five years...
Read moreMEA Innovator of the Year
New Ways of Working
Gold
Digital Twins in a Digital World
In a digital world, pace and time is critical. Digital Twins fast tracks process automation, syncing and integrating data between...
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Wenov by Attijariwafa bank
Attijariwafa bank is a pan-African financial and banking group, with 15 subsidiaries across the continent specializing in retail, investment, real...
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Integrated Life Insurance System (ILIS)
Misr Life insurance (MLI) is the largest Life Insurance company leading the market in the MENA region, we've embarked on...
Read moreOperational Excellence
Silver
SAB Innovation Excellence Award 2023
The SAB Innovation Excellence Award honors our teams' creativity and dedication every year. With this Award, we demonstrate how innovation...
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Pioneering Digital Banking Transformation: Navigating the Landscape with Generative AI
By harnessing the power of generative AI and innovative technologies, we aimed to revolutionize the banking experience, offering personalized services...
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