Qorus Innovation in Insurance Awards 2024

CraftMaster - Your Powerful Daily Work Copilot

Submitted by

Ping An Group

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With over 227 million retail customers and 693 million Internet users, Ping An is one of...

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18/04/2024 Insurance Innovation

About

CraftMaster transforms workforce by automating routine tasks, boosting decision-making, and generating compelling multimodal content with GPT. The tool enhances enterprise level administration, operation, and marketing.

Innovation presentation

CraftMaster revolutionizes business productivity by enhancing content creation and communication quality while automating repetitive tasks and streamlining information retrieval. This efficiency boost enables employees to focus on crucial tasks like communication and idea sharing. With minimal input, CraftMaster identifies tasks and aligns them with user needs, delivering high-quality outputs swiftly after a few adjustments.

CraftMaster revolutionizes enterprise-level labor with its comprehensive enhancements across administration, operations, and marketing:

1. Administration: CraftMaster automates tedious tasks like documentation, meeting minutes, email drafting, and report creation, freeing up time for more strategic activities, boosting job satisfaction, and enhancing collaboration.

2. Operation: CraftMaster facilitates quick decision-making through intelligent data analysis and text integration, enabling swift responses to market changes. It optimizes internal processes, reduces costs, and improves information flow efficiency.

3. Marketing: CraftMaster supports sales teams with creative design features, aiding in crafting compelling presentations and personalized marketing content, thus attracting and retaining customer attention effectively.

CraftMaster embodies a transformative work paradigm, simplifying tedious tasks to allocate energy towards endeavors demanding human wisdom and creativity. Through seamless integration of humanity, technology, organization, and leadership, it fosters corporate culture, ignites employee creativity and collaboration, and invigorates long-term business development.

Uniqueness of the project

(1) Revolutionizing Enterprise Productivity:

CraftMaster deeply integrates AI into office processes, enhancing production efficiency and quality by reducing repetitive tasks. It reshapes work methods through intelligent human-machine interaction, freeing resources for creative tasks. Key features include:

- Intelligent Writing and Rewriting: CraftMaster can not only automatically generate full drafts with simple inputs but also intelligently analyze and suggest refinements for unreasonable word usage, disordered syntax, and colloquial expressions, greatly improving the quality and accuracy of expression.

- One-click Formatting and Intelligent Annotation: For unparagraphed text, CraftMaster's one-click formatting and intelligent annotation greatly improve document readability, making key information instantly clear and enhancing communication efficiency.

- Content Intelligent Extraction: With its efficient content summarization feature, CraftMaster can quickly extract the core information from texts, greatly saving time on reading and organizing materials, and enhancing decision-making efficiency. Through these innovative features, CraftMaster not only provides a powerful office copilot for enterprise users but also initiates a new work mode that fully realizes the potential of humans and machines, advancing corporate culture and strengthening team collaboration and innovation.

(2) Enterprise-Level Intelligent Integration:

CraftMaster showcases remarkable originality in enterprise-level intelligent integration, utilizing GPT to deeply comprehend diverse internal documents, including emails, reports, and marketing materials. This integration aligns closely with corporate culture, work habits, and compliance requirements, enhancing core competitiveness and team efficiency. Key features include:

- Deep Cultural and Habit Learning: CraftMaster's AI system learns extensively from internal documents, ensuring outputs reflect the company's linguistic style and work standards.

- Integration of Professional Industry Corpora: Efficiently incorporates industry-specific corpora, ensuring solutions remain aligned with industry trends and enterprise needs.

- Automated Compliance Alignment: Identifies and aligns with compliance requirements automatically, ensuring outputs meet legal and industry standards.

(3) Sustainable Capability Growth:

The CraftMaster project shows unique innovation in sustainable capability growth, with the continuous iteration and learning of GPT ensuring an intelligence assistant's growth path synchronizes with enterprise development. This model ensures long-term effectiveness of technological solutions and enables businesses to continuously adapt to changing work environments and needs. Key originality points include:

- Continuous Learning and Iteration: CraftMaster has the capacity for self-learning and optimization, continually learning from new data generated by daily enterprise operations.

- Sensitive Alignment with Employee Needs: By dynamically adjusting learning focuses, CraftMaster keenly perceives changes in employee needs, timely adjusting its services to meet actual requirements.

- Adaptability to Environmental Changes: Whether technological advancements, market trends, or regulatory updates, CraftMaster quickly adapts, ensuring efficient operations in changing environments. CraftMaster's innovation in sustainable capability growth lies in its continuous learning, integration of professional corpora, sensitive alignment with employee needs, and adaptability to environmental changes, providing enterprises with an evolving, increasingly capable intelligent work assistant, not just solving current needs but laying a solid foundation for future development.

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